- Our Shipping Policy
- Domestic Shipping Methods and Costs
- International Shipping Methods and Costs
- Shipping Methods and Delivery Times
- Shipping Rates Duties and Taxes
- Refused Shipments
Our Shipping Policy
Orders received before 3pm Monday – Friday EST (Eastern Time) will be processed within 24-48 hrs pending item availability and credit card verification. Orders placed after 3pm (EST) will begin processing the following business day (This excludes Saturday Sunday and Holidays). We do not offer Saturday delivery. We use USPS for all orders.
Domestic Shipping Methods and Costs
U.S.A orders are shipped using USPS Express Mail (1-2 days) or Priority mail (2-3 days) .Cost is based on delivery service, price and weight of item, insurance and destination. To determine the cost, please add your selected items to your cart and proceed to checkout. You will be able to view the shipping/handling costs on the review page of the checkout process. Shipping can be tracked with a USPS tracking number. Please allow one day to receive a tracking number. We currently do not ship to P.O. boxes or APO/FPO.
International Shipping Methods and Costs
We currently do not ship to customers outside the United States. Please check back in a few weeks. Thank you for your patience.
Shipping Methods and Delivery Times
International orders are shipped via USPS Express mail International (3-5 work days) , USPS Priority mail International (6-12 work days) , $20 Flat rate (DHL 7-20 days). USPS is the only shipping method used for the following countries: China, Hong Kong, India, Isreal, Kuwait, Saudi Arabia, Thailand, Turkey, United Arab Emirates. Shipping can be tracked with a USPS or DHL tracking number based on the shipping method used. Please allow one day to receive a tracking number.
DHL tracking: http://webtrack.dhlglobalmail.com/
Shipping Rates Duties and Taxes
Shipping rates are based on delivery service, price, insurance and weight of item and destination. To determine the cost, please add your selected items to your cart and proceed to checkout. You will be able to view the shipping/handling costs on the review page of the checkout process. We do not cover taxes or duty on international shipments which are levied once a shipment reaches your country. Customs policies vary widely from country to country therefore we cannot predict what they will be. Please contact your local customs office for further information.
If you decide to refuse any shipments from flowerbyzoe.clothing, you are responsible for the original shipping charges to you, any duties, taxes and/or customs charges that are incurred on the package (on both the original and return shipments), and the cost of returning the package to flowerbyzoe.clothing. This amount will be subtracted from your merchandise refund.